fbpx

Privacy Policy

Introduction 

Welcome to the Privacy Policy of Auto Justice, operated by MCB Digital Solutions Ltd (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://autojustice.co.uk/.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

Who We Are 

MCB Digital Solutions Ltd is a claims management company registered in England and Wales. Our registered office address is 76 King Street, Manchester, M2 4NH. We are authorised and regulated by the Financial Conduct Authority (FCA) under registration number 836323 and registered with the Information Commissioner’s Office (ICO) under registration number ZA272557. Company registration number: 103251156.

We are committed to protecting the privacy and security of your personal data. This privacy notice describes how we collect, use, and store personal information about you during and after your business relationship with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

MCB Digital Solutions Ltd is a “data controller,” which means we are responsible for deciding how we hold, use, and store personal information about you. We may update this notice at any time and will notify you where relevant.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using your personal information.

Data Protection Principles 

We will comply with all relevant data protection laws, including the UK GDPR. This requires that the personal information we hold about you must be:

  • Used lawfully, fairly, and in a transparent way.

  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

  • Relevant to the purposes we have told you about and limited only to those purposes.

  • Accurate and kept up to date.

  • Kept only as long as necessary for the purposes we have told you about.

  • Kept securely.

The Kind of Information We Collect and Hold About You 

Personal data, or personal information, means any information about an individual from which that person can be identified, whether directly or indirectly. It does not include data where an individual cannot be identified (anonymous data).

We collect personal data including:

  • Title

  • Full name

  • Address & postcode

  • Telephone number

  • Email address

  • All other data collected in our forms

How We Will Use Information About You 

We will only use your personal information in ways allowed by law. Most commonly, we will use your personal information in the following circumstances:

  • Where you have given us consent for the processing of your data (e.g., submitting a landing page form-fill).

  • Where processing is required for the performance of a contract entered by either party.

  • Where processing is necessary for compliance with a legal obligation.

  • Where processing is necessary for the purposes of legitimate interests by us as the data controller. If personal data is used in this instance, we will document our considerations in a legitimate interest assessment (LIA).

Situations in Which We Will Use Your Personal Information 

We need all the categories of information detailed above primarily to:

  • Contact you following your inquiry on one of our landing pages.

  • Administer the contract we have entered with you and provide our products and services.

  • Conduct business management and planning, including accounting and auditing.

  • Handle disputes involving you, or related to the contract we have with you.

Some of the above grounds for processing will overlap, and there may be several grounds that justify our use of your personal information.

Data Retention 

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements. Details of our retention periods are available upon request.

Your Rights 

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to any incomplete or inaccurate data.

  • Erasure: Request deletion of your personal data when there is no lawful reason for us to continue processing it.

  • Objection: Object to processing in certain circumstances.

  • Transfer: Request the transfer of your personal data to a third party.

  • Withdraw Consent: Withdraw consent where consent is the basis for processing your data.

To exercise these rights, contact us at [email protected]. We may require suitable identification and will respond within one month under normal circumstances.

Data Security 

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

  • Encryption of sensitive data.

  • Regular system updates and security checks.

  • Restricted access to personal data on a need-to-know basis.

Cookies 

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device to collect standard internet log information and visitor behaviour information. For detailed information, please refer to our Cookie Policy.

Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing any personal data.

Complaints Handling 

If you wish to make a complaint, contact us via:

For further information on complaints handling, refer to our detailed Complaints Policy.

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Please check back periodically to stay informed about how we protect your data.

Contact Us 

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

MCB Digital Solutions Ltd
Email: [email protected]
Phone: 08008405509
Address: 76 King Street, Manchester, M2 4NH

Last Updated: 13/12/2024